Dungeon Books
Operational documentation for Dungeon Books, an independent sci-fi/fantasy/RPG bookstore in Jersey City.
This is the customer-facing knowledge base. Read by humans (customers, staff) and by Marty, our Discord bot.
Topics
- Store — hours, location, contact.
- Events — formats, booking, event-day expectations.
- Orders — online orders, pickups, special orders.
- Dungeon Club — member portal, sign-up, check-ins, XP/points.
Policies
Atomic rules referenced from the topic files above.
- Event ticket policy — cancellations, transfers, late arrivals.
- Recurring booking policy — deposits, minimums, notice windows for standing campaigns and groups.
- Return policy — returns, exchanges, online orders, gift returns.
- Membership tiers — Bronze/Silver/Gold/Mithril pricing and benefits.